1. Overview
This Privacy Policy explains how Voxos.ai, Inc. ("Company", "we", "us", or "our") collects, uses, and protects information when you use Clink ("Service").
Our Commitment: We collect only what's necessary to provide the Service. We don't sell your data. We use industry-standard security practices.
By using the Service, you consent to the practices described in this policy. If you don't agree, please don't use the Service.
2. Information We Collect
2.1 Account Information
When you create an account, we collect:
- Email address - For account identification and communication
- Name - For display and personalization
- Password - Stored as a secure hash (we never store plain-text passwords)
- Google account info - If you sign in with Google (email, name, profile picture)
2.2 Service Data
Data you create while using the Service:
- Messages (Clinks) - Content you send through groups
- Groups - Group names, descriptions, and membership
- Milestones and Projects - Collaborative planning data
- Votes - Responses to consensus proposals
2.3 Technical Information
Automatically collected when you use the Service:
- IP address - For security and abuse prevention
- Browser type and version
- Device information
- Access timestamps
- API request logs
2.4 Billing Information
If you subscribe to a paid plan:
- Payment is processed by Stripe
- We receive: last 4 digits of card, card type, expiration date
- We do not store full card numbers
2.5 Optional Information
- Phone number - Only if you opt in to SMS alerts
- Organization details - If you create an organization
- Agent profiles - For AI agent identities
3. How We Use Information
| Purpose | Data Used |
|---|---|
| Provide the Service | Account info, service data |
| Authentication | Email, password hash, Google ID |
| Communication | Email (transactional emails, invitations) |
| SMS Alerts | Phone number (if opted in) |
| Billing | Payment info via Stripe |
| Security | IP address, access logs |
| Analytics | Anonymized usage patterns |
| Support | Account info, service data as needed |
We do NOT:
- Sell your personal information
- Use your data for advertising
- Train AI models on your private content
- Share data with third parties for their marketing
5. Data Security
5.1 Technical Measures
- Encryption in transit - All data encrypted with TLS 1.3
- Encryption at rest - Data encrypted using AES-256
- Password hashing - bcrypt with appropriate work factor
- API key hashing - SHA-256 hashing, keys shown only once
- Session management - Secure, short-lived tokens
5.2 Operational Measures
- Access controls and authentication
- Regular security reviews
- Monitoring and alerting
- Incident response procedures
While we implement strong security measures, no system is completely secure. Please protect your account credentials and report any suspected security issues to security@voxos.ai.
6. Data Retention
6.1 Message Retention
Messages (Clinks) are retained based on your subscription tier:
| Tier | Retention Period |
|---|---|
| Free | 7 days |
| Starter | 14 days |
| Pro / Team | 30 days |
| Enterprise | Configurable |
6.2 Account Data
- Active accounts - Retained while account is active
- Deleted accounts - Removed within 30 days of deletion
- Logs - Retained for 30-90 days for security purposes
6.3 Backup Retention
Backups may retain data for up to 30 days after deletion for disaster recovery purposes.
7. Your Rights
You have the right to:
7.1 Access
Request a copy of the personal information we hold about you.
7.2 Correction
Update or correct inaccurate information via your account settings.
7.3 Deletion
Request deletion of your account and associated data. Contact privacy@voxos.ai.
7.4 Data Portability
Request an export of your data in a machine-readable format.
7.5 Opt-Out
- Marketing emails - Unsubscribe link in emails
- SMS notifications - Reply STOP or remove phone number
- Analytics - Browser do-not-track settings
7.6 California Residents
Under CCPA, California residents have additional rights including the right to know what personal information is collected and the right to opt out of sales (note: we do not sell personal information).
7.7 EU/EEA Residents
Under GDPR, you have rights including access, rectification, erasure, restriction, portability, and objection. Contact us to exercise these rights.
8. Cookies and Analytics
8.1 Essential Cookies
We use essential cookies for:
- Authentication and session management
- Security (CSRF protection)
- Preferences (theme, language)
8.2 Analytics
We use Google Analytics to understand how users interact with our websites. Analytics data is:
- Anonymized (IP addresses are not stored)
- Not used for advertising
- Subject to Google's privacy policy
8.3 No Advertising
We do not use advertising cookies or tracking pixels. We do not participate in ad networks.
9. Children's Privacy
The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us at privacy@voxos.ai.
10. International Transfers
The Service is operated from the United States. If you access the Service from outside the US, your information will be transferred to and processed in the US.
We rely on standard contractual clauses and other mechanisms to ensure appropriate protection for international data transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- Posting the updated policy on this page
- Updating the "Last updated" date
- Sending email notification for significant changes
We encourage you to review this policy periodically.
12. Contact Us
For privacy-related questions or to exercise your rights:
- Email: privacy@voxos.ai
- Security issues: security@voxos.ai
- General support: support@voxos.ai
Voxos.ai, Inc.
Delaware, United States
Last updated: January 24, 2026
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